Privacy Policy

Introduction

Welcome to Vertex Removals. We are committed to safeguarding the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage our services or visit our website.

Information We Collect

We may collect the following types of personal information:

Website Usage Data: IP address, browser type, pages visited, and other analytics to improve our online services.

Contact Information: Name, address, email address, and phone number.

Service Details: Information about your moving requirements, such as origin and destination addresses, inventory of items, and special instructions.

Payment Information: Credit or debit card details and billing addresses.

How We Use Your Information

Your personal information is used to:

Provide and manage our removal services.

Process payments and issue invoices.

Communicate with you regarding scheduling, updates, and customer support.

Improve our services and website functionality.

Comply with legal obligations and resolve disputes.

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

Service Providers: Trusted third parties who assist in delivering our services, such as payment processors and subcontractors, under strict confidentiality agreements.

Legal Obligations: Authorities or organizations when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you.

Request corrections to inaccurate or incomplete data.

Request deletion of your personal information, subject to legal constraints.

Object to or restrict the processing of your data in certain circumstances.

Withdraw consent where processing is based on consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page from time to time to stay informed about any updates.

Resources & Further Information

Overview of the GDPR – General Data Protection Regulation
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Data Protection Act 1998
https://www.legislation.gov.uk/ukpga/1998/29/contents

Privacy and Electronic Communications Regulations 2003
https://ico.org.uk/for-organisations/guide-to-pecr/

X (Twitter) Privacy Policy
https://x.com/en/privacy

Facebook Privacy Policy
https://www.facebook.com/policy.php

Tiktok Privacy Policy
https://www.tiktok.com/legal/page/eea/privacy-policy/en

Instagram Privacy Policy
https://privacycenter.instagram.com/policy

Linkedin Privacy Policy
https://www.linkedin.com/legal/privacy-policy

Youtube Privacy Policy
https://www.linkedin.com/legal/privacy-policy

Google Privacy Policy
https://policies.google.com/privacy?hl=en-GB&gl=uk

For more information or questions regarding this Privacy Policy, please contact:

info@vertex-removals.co.uk